Shipping policy

Orders are processed within 3–5 business days after payment is confirmed. Processing time does not include weekends or holidays. During launches, promotions, or periods of unusually high order volume, processing may take longer. If we expect a delay, we’ll contact you with an updated estimate.

Once your order ships, you’ll receive a shipping confirmation and tracking information, when available. Carrier transit times are estimates and may vary based on your location, weather, holidays, or carrier delays.

Shipping costs are calculated and shown at checkout. Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible; we can’t guarantee changes once an order has begun processing or shipped.

After the carrier marks an order as delivered, please check around your delivery area and contact the carrier if you can’t locate it. If your order arrives damaged or contains the wrong item, contact us within 48 hours of delivery with your order number and clear photos so we can review the issue.